Warranty and Maintenance

Warranty and maintenance

4 YEARS OF
WARRANTY

Drum Art drums and hardware are guaranteed for 4 years: 2 years provided by the retailer in accordance with European regulations, and 2 years provided by Drum Art.

The warranty does not cover damage caused by drops, impacts, or neglect of the instrument.

If you have purchased a Drum Art snare drum but have lost the product warranty certificate, download the form to fill in with the characteristics and details of your instrument.

Customer care and restyling service

If you have purchased one of our products and would like to receive assistance or request a maintenance or restyling service, please write to us using the form below: we will email you all the information you need to proceed.

NAME*

SURNAME*

EMAIL*

PHONE*

REFERENCE STORE*

ROLLER MODEL*

DATE OF CONSTRUCTION*

SERIAL NUMBER*

ARE YOU COMFORTABLE WITH THIS TOOL?*

WOULD YOU BUY ANOTHER ONE? IF SO, WHICH ONE?*

WHAT OTHER PRODUCTS DO YOU EXPECT FROM DRUMART?*

MESSAGE

PRIVACY

I declare that I have read and accepted the privacy policy pursuant to the new General Data Protection Regulation (GDPR) of EU Regulation 2016/679 and after reading the extended privacy policy here.